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Clock Repair Blog

Please feel free to leave comments or questions to our blog.

The purpose of this blog is for our technicians to share with you some problems we encounter throughout our repair. 

We will also list F.A.Q. on this page from our customers. 

 If you have a specific question, please feel free to write or call us.
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Clock Won't Stop Chiming Or Striking The Hour

10/3/2017

6 Comments

 
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We had a service call today for a clock that will not stop striking on the hour. On the top of the hour, the clock would strike until the weight would run down to the bottom of the clock case and eventually stop due to running out of cable.  

There are a few things to check here, but This blog is about the problem we found. The clock striking mechanism is called a "rack and snail" on this particular grandfather clock movement. The release section of the rack part of the movement installs on a shaft as pictured. This shaft comes from the factory without any oil on it. At some point in this clocks life, someone did oil the shaft. The oil eventually dried out, collected dirt and finally gummed up turning into a sticky mess. When the lifter was lifted, it was so sticky that it would not drop back down into position. When the lifter stays in the lifted position, the rack cannot drop down to stop the clock from striking. I had to remove the black clip holding the small lift which allowed me to remove the smaller lifter. I was able to clean all the old oil and reinstalled the smaller lifter back into place. After the small lifter was re-installed, I did not add any oil to the shaft. The small as well as the large lifter were able to drop down into position and the clock operated fine. 


The picture to the right shows the clock movement back together. The clip was re-installed and the lifters worked as when they were new. Although, many moving parts on a clock movement needs to be oiled, there are a several parts that will not benefit from oiling and some parts that will stop working with oil. 

What oil you use is also critical when it comes time to oil a clock movement. Most clocks from the 1990's and earlier were oiled with natural oils that will breakdown and gum up. Newer clocks have synthetic oils in them that do not break down and gum up as quickly as natural oils.  Synthetic oils vary in quality and unless you use a high quality, Premium synthetic oil, you could be damaging the clock movement and unfortunately, you will not know it until the damage is done. 
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We have serviced over 4,000 clocks, mostly Grandfather clocks in the past several years. The clock oil we use is critical to our business. We have done allot of research over the years and have found a small company named Horace Whitlock that sells premium quality synthetic clock oil that is far superior to anything we have used. 

Of course there are several other problems that will allow a clock to continue to strike non stop and we will discuss them in another blog.

​Please feel free to contact us if you have any other questions. 

6 Comments
Persephone de Vito link
1/2/2018 05:30:08 pm

It really helps when you said that unlike newer clocks, most clocks from the 1900's uses natural oil that will break down and gum up. Honestly, I don't know much about clocks and how they work. All I know is that the grandfather clock in our living room belonged to my great-grandfather, and I really love the sound that comes from it whenever it strikes 12 midnight. Now that it's broken, all I can think about is getting it fixed. Thank you. I'll get in touch with someone right away.

Reply
Adrian
7/16/2018 07:46:01 am

Thank you, I was able to replace my broken pin so that my grandfather clock would stop chimming.

Great blog!

Reply
Silas Knight link
1/23/2019 03:41:29 pm

It's good to know more about click repairs. I like how yous aid that the striking mechanism is called the rack and snail. It's fun to learn more about different trade lingo and words.

Reply
Alice Carroll link
2/11/2021 01:04:12 am

It's interesting to know that clocks need the right lubricant to work well. I'm planning to find a clock repair service soon because I found a nice clock from a thrift store. I bought it even though it's ticking a bit slower so that should be fixed as soon as possible.

Reply
Bob link
2/11/2021 04:24:17 am

Alice, Go to www.horacewhitlockoil.com and take a look at the free download on "how to clean and oil a clock" see if its something your comfortable doing yourself before you take the clock in to a shop. Many clocks that come into our shop just need a good cleaning and oiling (with the correct oil) to get more life out of them. Eventually they all need major surgery, but try this first to see if you can do it yourself. Good luck, let us know

Thanks

Bob

Reply
Harry
2/23/2021 03:21:07 pm

I have a Colonial Zeeland Grandma clock model 1738. I moved it from one location to another and the clock stopped running. I checked the level and it would run for a short time and stop. I figure that it may need cleaning and I used an air canister to blow, if any, dust out. Now it would not stop chiming. I took it apart to see if anything was broken or missing. Nothing was found. All pins are still in place, as well as gears. Don't know what the issue might be. Any help would be appreciated.
Thanks Harry

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    Bob Bartow
    Owner of Clock Repair Service, located in Marietta, Georgia

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  • Home
  • About Us
  • Grandfather Clock Repair
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  • Contact
  • Store
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  • Rhythm 10 Song Harmonic Movement
  • Grandfather Clock Moving